General term and conditions / term of service

This Agreement was last modified on 18 February 2016.

1. Validity

 All supplies, services and offers of our website in the context of the online shop ” Remoteshelf.” are made exclusively on the basis of these General Terms and Conditions. These are part of all contracts that Remoteshelf concludes with customers about the goods offered in the online store “Remoteshelf”. this online shop does not accept deviating conditions of the customer unless the Remoteshelf has expressly agreed to their validity in writing.

2. Performance

Through the online shop “Remoteshelf” you can order all articles for private use online. An order for commercial purposes is excluded.

3. Contract language

Contract language is German/English.

4. Right Of Revocation

You have the right to revoke this contract within 14 days without stating reasons. The revocation period is 14 days starting on the day on which you or a third party appointed by you, other than the carrier, took possession of the goods. To exercise your right of revocation, you have to inform us:

about your decision to revoke the contract by sending us a clear statement (e.g. a letter sent by post, a fax or an email). For your revocation you may use the attached template revocation form which is, however, (not compulsory). To comply with the revocation deadline, it is sufficient to dispatch the statement declaring that you exercise your right of revocation before the expiry of the revocation period.

5.Conclusion of contracts

You may choose a product from our product range and collect these products via the “Add to cart” button in the so-called empty bag. Via the “Go to checkout” button, you will continue the ordering process. On this site, you will have to register with your customer details or create a customer account. Via the “Add to cart” button you submit a binding offer to purchase the goods collected in the empty bag. Before submitting the order, you may change and view the data at any time. The offer may, however, only be submitted and sent if you accept these General Terms and Conditions by clicking on the respective tick box and thus include them into the order. We will subsequently send you an automatic confirmation of receipt via email which represents your order. The automatic confirmation of receipt only documents that your order has been received by the seller, but does not constitute an acceptance of the order. The contract is only concluded when we have declared acceptance of the offer via a separate email (order confirmation) or when the ordered goods are dispatched. The contract documents will be stored observing the provisions of the data protection laws.  
The contract is concluded in German and English


2. Shipment and return policy

-> Delivery Information

Delivery times indicated by us are calculated from the date of our order confirmation or shipping confirmation subject to the prior payment of the purchase price (except in case of purchase on account). If no or no deviating delivery times are indicated for the respective goods in our online shop, the delivery time shall be within 7-14 working days.

-> Sale Delivery Information

During sale periods, please allow 7-14 days for your delivery. You will be advised of the estimated delivery date at the time of order.

-> Shipping

Delivery will be made to the delivery address you have specified.

If possible, you will receive your order in a single shipment. Should a separate shipment be required for technical or logistical reasons, for example because your order contains items that must be packed separately or transported differently, this will not incur any additional costs.

Please note that delivery may be delayed on local or national holidays in the Germany, on weekends or during advertising campaigns. Next reserves the right to supplement or amend its offer of delivering goods free of charge. We promise, however, to inform customers in such case at least 14 days in advance.

->Right To Return

In addition to your statutory right of revocation (see above), we grant all consumers an additional right to return the product. This right is additional to your right of revocation and does not restrict or limit your statutory revocation right: You can return any unused items within 28 days of receipt for a full refund (provided the items are in a new and unused condition) via the Post Office using the returns label on your delivery note. All returns are free of charge via the Post Office. Detach the completed returns note on the right hand side and enclose it, together with your returned items, inside your parcel, then:

2. Take your return parcel to a Post Office free of charge.

3. Remember to obtain a receipt as proof of return and retain until the item(s) have been refunded.

To find your nearest post office please visit: If you have any issue informs us on . We can help you if you face any issues.

-> Prices

The stated prices shall be the prices valid at the time of the production. Due to circumstances which we cannot influence, it might be necessary to increase or reduce prices. You can confirm your order with the amended price prior to the conclusion of the contract. In such case, you will receive a separate notification from us. All indicated prices are final prices in euros. We reserve the right to reject or accept orders at any time.

-> Availability

All product orders shall be subject to availability. In case of difficulties to deliver, we reserve the right to replace items by equivalent items. You will be informed of the replaced items during the ordering process and will have the opportunity to confirm these replaced items in the ordering process.

-> Modes Of Payment

check the payments methods on the website if any query e-mail us on


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